Job description overview:
As the agency's PR Ombudsman you will be responsible for monitoring all agency communications between agency staff and the media. You will also be the point person for resolving any issues that surface as a result of the agency's media relations activities. The office of the Ombudsman is completely independent of agency staff and management, reporting directly to the President and, through the President, to the agency's Board of Directors.
Responsibilities:
- Quality assurance - Create an agency standard for all press releases and pitches
- Manage a QA team and monitor all incoming/outgoing communications with the media
- Train account staff on media relations best practices
- Resolve complaints and disputes between account staff and journalists and bloggers
- Develop the agency's first Code of Conduct for interacting with the media



Sucky press releases and the PR people who write them are getting some great coverage in the
Media: Use your public
Journalists and bloggers put on their bag gloves again this week for another round of PR jabs and uppercuts.
I've been reading